More than ever, we are a community bank

It’s important for you to know that nothing is more important to Dime Bank than the safety and well-being of our customers and employees. As the Coronavirus (COVID-19) situation continues to widen, we have implemented some temporary changes at our locations to keep our customers and employees safe as we continue to meet our community’s banking needs.

As of August 17, these changes include: 

All Dime Bank branches are are open to the public for full service. Drive-up windows will remain fully operational as they have since March.

In our branches, our staff conducts regular cleaning of high touch surfaces throughout the course of the business day. We request that all customers wear a protective mask or face covering while in the lobby and follow branch signage encouraging a self screening of symptoms, use of hand sanitzer, and social distancing while in line. 

Each branch has a Lobby Liaison who will greet you and be able to answer any questions you may have.

Dime has remained opened and fully operational throughout this pandemic. We’ve continued to open accounts, process transactions and approve loans, both for individual and business customers alike and will continue to do so.
This is the transcript for the above video, Chalk it Up! Orthodontic Associates of Southeastern Connecticut: Gregory Hack, DDS: Orthodontic Associates has a history dating back to 1958. James M. O’Leary, DMD: We’ve been together practicing as a two doctor practice since 2012. We have four offices, Waterford, Norwich, Pawcatuck, and Groton. Gregory Hack, DDS: We have a great field, we’re passionate about what we do, and we have fun at it at the same time. James M. O’Leary, DMD: Favorite part is just watching the smile transformations that we’re able to accomplish for every patient that we treat. Gregory Hack, DDs: The thing I love the most is really the relationships that we develop between patients and their families. At the local store, we see patients smiling at us with braces on and we know them from the office. James M. O’Leary, DMD: 2004, when we started the Waterford office, we were looking at options for financing, and Dime Bank was introduced to us. They were really flexible timely, they made our need a priority for them. Gregory Hack, DDS: We’ve used them for our day to day banking in the practice. We’ve used them several times now for the financing. James M. O’Leary, DMD: For projects we’ve done in the Waterford office. Whether it’s a phone call or an email, they get back to us right away. Gregory Hack, DDS: We trust them implicitly and they deliver.
The bank will use all reasonable efforts to accommodate all customers that have a disability during this time. Please call your local branch with any questions or requests that you may have to conduct your banking needs. 

Please remember that our mobile and online banking features are available 24 hours a day, 7 days a week with DimeOnLine and our mobile app! You can also use the 24-hour account info-line to access your account information.

We appreciate your confidence in Dime Bank. If we can be of any further assistance, please do not hesitate to ask.  
This is the transcript for the above video, Chalk it Up! Orthodontic Associates of Southeastern Connecticut: Gregory Hack, DDS: Orthodontic Associates has a history dating back to 1958. James M. O’Leary, DMD: We’ve been together practicing as a two doctor practice since 2012. We have four offices, Waterford, Norwich, Pawcatuck, and Groton. Gregory Hack, DDS: We have a great field, we’re passionate about what we do, and we have fun at it at the same time. James M. O’Leary, DMD: Favorite part is just watching the smile transformations that we’re able to accomplish for every patient that we treat. Gregory Hack, DDs: The thing I love the most is really the relationships that we develop between patients and their families. At the local store, we see patients smiling at us with braces on and we know them from the office. James M. O’Leary, DMD: 2004, when we started the Waterford office, we were looking at options for financing, and Dime Bank was introduced to us. They were really flexible timely, they made our need a priority for them. Gregory Hack, DDS: We’ve used them for our day to day banking in the practice. We’ve used them several times now for the financing. James M. O’Leary, DMD: For projects we’ve done in the Waterford office. Whether it’s a phone call or an email, they get back to us right away. Gregory Hack, DDS: We trust them implicitly and they deliver.

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