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Dime Bank COVID-19 Response

More than ever, we are a community bank.

Norwich, CT3/17/2020 12:00:00 AM

It’s important for you to know that nothing is more important to Dime Bank than the safety and well-being of our customers and employees. As the Coronavirus (COVID-19) situation continues to widen, we have implemented some temporary changes at our locations to keep our customers and employees safe as we continue to meet our community’s banking needs.

Beginning on March 18, these changes include:

  • All Dime Bank branches, with the exception of Stonington and Broadway (Norwich), will be operating as drive-up only until further notice. All branch lobby areas will be closed. Please note that we will still offer ATM and night drop services at these locations.
  • Our Stonington and Broadway branches will be closed.
  • In the event that you require access to your Safe Deposit Box, need to drop off important documents, need to open a new account, or to initiate or conduct a wire transfer, please call your local branch phone number and we will be happy to assist you.


The bank will use all reasonable efforts to accommodate all customers that have a disability during this time. Please call your local branch with any questions or requests that you may have to conduct your banking needs.

Please remember that our mobile and online banking features are available 24 hours a day, 7 days a week with DimeOnLine and our mobile app! You can also use the 24-hour account info-line to access your account information.

We appreciate your confidence in Dime Bank and encourage you to visit dime-bank.com/health for the most-up-to-date information regarding this evolving situation. If we can be of any further assistance, please do not hesitate to ask.  

About Dime Bank

Established in 1869 and recognized by Forbes as the #2 bank in the State of Connecticut, Dime Bank is a mutual bank with over $875 million in assets and 11 convenient branch locations throughout southeastern and shoreline Connecticut and Westerly, Rhode Island. As a full-service financial institution, Dime offers consumer and commercial banking, home mortgages and trust services – all delivered with a personal touch. In addition to its recognition from Forbes, BauerFinancial, Inc., a national bank rating firm, recognized Dime Bank, as one of the strongest banks in the nation. For more information about Dime Bank, visit https://dime-bank.com.

For more information, contact:

P: 860.859.4300        
E: marketing@dime-bank.com